Privacy Policy

1. Who We Are

TaxYuga ("we", "our", "us") provides tax preparation, ITR filing, GST, TDS and accounting assistance services from Udaipur, Rajasthan, India. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, contact us on WhatsApp, or avail our services. It is published in accordance with the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

2. Information We Collect

To provide our services, we may collect the following personal data, only with your consent and only as needed for your engagement:

• Identity data: name, date of birth, PAN, Aadhaar number, photographs of identity documents
• Contact data: mobile number, WhatsApp number, email address, postal address
• Financial data: Form 16/16A, salary slips, bank statements, investment proofs, loan documents, GST invoices, books of account, and similar records you share for preparing your filings
• Government portal credentials that you voluntarily share solely for filing on your behalf (e.g., income-tax e-filing or GST portal access)
• Usage data: basic technical information when you visit our website (browser type, pages viewed)

3. How We Use Your Information

• Preparing and filing your income tax returns, GST returns, TDS returns and related forms
• Computing your tax liability and identifying eligible deductions and refunds
• Communicating with you about your engagement, deadlines and document requirements (primarily via WhatsApp)
• Complying with our own legal and regulatory obligations
• Sending you service reminders (e.g., due-date alerts) — you can opt out at any time

We do not sell, rent or trade your personal data to any third party for marketing purposes.

4. Sharing & Disclosure

Your data is shared only:

• With government portals and authorities (Income Tax Department, GSTN, TRACES) as required to complete the filings you engage us for
• With our authorised team members who work on your engagement, under confidentiality obligations
• With service providers (e.g., secure cloud storage) used to operate our services, bound by data-protection obligations
• When required by law, court order, or government direction

5. Data Storage, Security & Retention

We use reasonable security practices — access controls, device security, and encrypted platforms — to protect your documents and data. Financial and identity documents are retained only as long as needed to provide services and to meet legal record-keeping requirements applicable to tax matters, after which they are securely deleted on your request or per our retention schedule. WhatsApp chats are protected by WhatsApp's end-to-end encryption in transit.

6. Your Rights (DPDP Act, 2023)

• Access: request a summary of the personal data we hold about you
• Correction & updation: ask us to correct inaccurate or incomplete data
• Erasure: ask us to delete your data once it is no longer required for services or legal compliance
• Consent withdrawal: withdraw your consent at any time, without affecting prior lawful processing
• Grievance redressal: raise a complaint with our Grievance Officer (below), and thereafter with the Data Protection Board of India

7. Cookies

Our website is a simple informational site and does not use tracking or advertising cookies of its own. Third-party services embedded in the site (such as fonts or analytics, if enabled) may set their own cookies, governed by their respective policies.

8. Grievance Officer

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.